What to Do on Your First Offer from the Insurance Company After a Truck Accident

January 28, 2024 | Ed Bernstein
What to Do on Your First Offer from the Insurance Company After a Truck Accident

Navigating the aftermath of a truck accident may be an overwhelming and taxing ordeal. If you suffered an injury, this may be a challenging time as you are trying to focus on your physical recovery and get your life back on track. However, you need to find a way to pay your bills, so you file a claim for compensation with the insurance company. After a while, you receive the first settlement offer from the insurer and have two choices: (1) accept the amount and settle your claim, or (2) prepare a counteroffer to request a higher amount.

After receiving your initial settlement offer, your decision can significantly influence your ability to fully pay for your ongoing medical care and recovery. Negotiating a fair settlement amount after receiving the first offer can be a complex legal landscape that usually requires the assistance of an experienced truck accident lawyer. Your lawyer can level the playing field and work toward securing the compensation you deserve.

Everything You Need to Know About Receiving the First Offer from the Insurance Company

First Offer from the Insurance Company After a Truck Accident

When filing a compensation claim, many claimants are desperate for any amount of money they can get, which is why the first offer from the insurance company may seem like a good deal, regardless of its amount. Unfortunately, insurers rarely provide an amount that lives up to the actual value of the claimant’s damages in the first offer. This is one of the things you should know about initial settlement offers. Other things include:

Typical Components of an Initial Offer

The initial offer from an insurance company typically includes the cost of your medical bills, car repair, and lost income if you suffered an injury in a truck accident. However, it may not include the potential cost of future medical treatment, loss of enjoyment of life, mental anguish, pain and suffering, and many other damages. In most cases, the first settlement offer made by the insurer is too low to cover all your costs.

Factors Determining the Amount in the Offer

Several factors go into determining the amount of the insurer’s first offer. These factors include the severity of your injuries, the extent of your property damage, the amount of insurance coverage available, and whether you missed work because of your injuries, among others. Many insurance companies rely on calculators when determining the settlement amount, but those calculators are very inaccurate and cannot possibly account for all truck accident-related costs.

Implications of Accepting the First Offer

Accepting the initial offer from the insurance company can have profound implications. By accepting the offer, you are essentially giving up the right to pursue further compensation for your damages. If your injuries or other damages are more severe than initially thought, you may find yourself stuck with a settlement that cannot cover your expenses without the opportunity to seek additional compensation.

The Role of a Lawyer in Evaluating the Offer

It is always a good idea to consult with a lawyer when you receive the initial offer from the insurance company. A lawyer can evaluate the proposal and determine if it is fair and covers all your losses and expenses. If the offered amount is not enough to make you whole again, your lawyer will negotiate with the insurance company to get a better settlement offer that reflects the actual compensation you deserve.

What Do You Do When You Receive Your First Settlement Offer from the Insurance Company? 

Most claimants feel a sense of relief and joy when they get the settlement offer from the insurance company, and many accept the offer without thinking twice. Although, understandably, you want to (a) put this whole thing behind you as soon as possible and (b) get at least any amount of money to pay your bills, remember: never take the first offer the insurer places on the table. Instead, take the following steps when you receive such an offer:

  1. Consult with a lawyer immediately. Consulting with a lawyer is the best thing you can do once you receive a settlement offer from the insurance company, even if you think the offered amount might be acceptable. A lawyer with experience in truck accident cases will provide valuable advice and help you decide whether to accept the first offer or if there is a potential to negotiate a higher payout.
  2. Have your lawyer go over the details of the offer. Once you inform your lawyer of the offer, they will analyze the details of the offer and, if something seems unclear to you, explain the terms and conditions of the offer.
  3. Compare your losses and damages to the offer. When you and your lawyer have a better understanding of the offer, you can compare the offer to the actual damages and losses you have suffered. In most cases, initial settlement offers do not represent what even the insurer thinks is a fair offer, which is why you should never skip this step. Treat the first offer as the starting point in negotiations.
  4. Ask your lawyer to prepare a counterproof if the first offer is unacceptable. If you do not think the offer is fair after comparing the proposed amount to the costs associated with your truck accident, you should work with your lawyer to write a counteroffer and submit it to the insurance company.
  5. Initiate negotiations. Rejecting the insurer’s first offer and sending a counteroffer will officially initiate the negotiation process. This stage usually takes from a few days to several months to complete as there may be many back-and-forth negotiations with the insurance company. If the insurance company makes a fair offer during the negotiations, you can accept it and settle the claim.
  6. Prepare your case for trial. If the insurance company is acting unreasonably or keeps making offers that are not even close to the actual value of your claim, your lawyer may advise you to go to trial. Litigation may seem daunting, but sometimes, it can be the only viable option left to secure the compensation you are entitled to.

If you are not represented by an experienced lawyer, rejecting the insurance company’s first offer may not yield you as much compensation as you hope for. Without a lawyer, you may be unable to engage in a constructive dialogue with the insurer. You may be unable to demonstrate strong evidence to prove the extent of your damages after a truck accident and secure the demanded amount.

When Do You Need a Lawyer After a Truck Accident?

Many people feel anxious about contacting a lawyer, even when they receive the first offer from the insurance company, and do not know how to respond. You need to realize that legal counsel can go a long way toward protecting your rights and securing the compensation you deserve. While seeking legal counsel is always an option worth considering, certain situations necessitate hiring a lawyer after a truck accident, including:

  • You do not understand your rights or where to start. The legal process following a truck accident can be incredibly complicated and challenging, and the average person may not be familiar with the laws and regulations related to the trucking industry. If you are unfamiliar with your rights, you may be taken advantage of by the trucking or insurance company. A lawyer can explain your rights and will work tirelessly to navigate the process from start to finish.
  • You have suffered a severe injury. If you have suffered a serious injury, you might be entitled to compensation for your resulting losses and damages beyond medical bills and loss of income. A skilled lawyer can determine the appropriate value of your claim and create a strategy for securing the maximum compensation you deserve.
  • Your loved one lost their life. If a member of your family died in a truck accident because of someone else’s negligence, this is probably a challenging and emotional time for you and the entire family. A lawyer can file a wrongful death claim and provide you with all the guidance and support you need to fight for justice while you can take the time to mourn your loss.
  • There may be multiple liable parties. Truck accident cases often involve multiple liable parties, including the truck driver, the trucking company, the maintenance company, and even government agencies, among others. A truck accident lawyer can analyze the facts of your case to determine who is responsible for the accident and hold all liable parties accountable.
  • The insurance company or opposing counsel is giving you trouble. Insurance companies and opposing counsel often try to minimize their liability and offer low settlements. They may use various tactics, including trying to shift the blame to you, pay you as little as possible, or, in the worst-case scenario, deny your claim. Your lawyer can handle the communication and negotiations with the insurance company and other parties on your behalf to make sure you get the most money possible and receive the respect and dignity you deserve.
  • You need help investigating the accident, collecting evidence, and handling the paperwork. When you work with a lawyer, they will take care of all the legal details involved in building your case and preparing your claim to ensure that the insurance company makes a reasonable settlement offer. This includes conducting an in-depth investigation, gathering all available evidence, and handling the paperwork for you to make this process less stressful for you and give you a chance to focus on your recovery and rebuilding your life.

Remember: There is nothing to lose by consulting with a truck accident lawyer, as many offer free initial consultations. Use the first consultation as your opportunity to decide for yourself whether or not you need a lawyer for your particular case.

Frequently Asked Questions (FAQs) About First Settlement Offers After a Truck Accident

Frequently Asked Questions (FAQs) About First Settlement Offers After a Truck Accident

Your road to compensation following a truck accident may be thorny and full of nuances. As a claimant, you may not have all the answers you need to navigate the legal process skillfully and with ease. For this reason, you should not be afraid or ashamed to ask questions when you do not know something. This FAQ section may answer some of your questions about first settlement offers. Consider speaking with a lawyer if you do not find answers to your questions below:

How soon will the insurance company make a settlement offer?

The insurance company may make a settlement offer within days or even hours after your truck accident, but this may not always be true. Insurance adjusters may take the time to investigate the circumstances leading up to the accident, review medical bills and other expenses, and determine negligence before making an offer. Either way, remember that the first offer you receive may not fully account for all the damages and losses you have suffered, regardless of whether you get the offer within two hours or two weeks of the accident.

What happens if the insurance company doesn’t make a settlement offer?

If the insurance company does not make a settlement offer within a reasonable amount of time, you may need to follow up and ask about the status of your claim. However, instead of just waiting for the insurer’s offer, it is highly recommended that you work with a lawyer to gather all the evidence and information necessary to strengthen your claim and have a solid foundation for demanding a higher settlement amount.

Can I reject the insurance company’s first settlement offer?

Yes, you can reject the insurance company’s initial settlement offer if you think it is too low or unfair. Many claimants who do not understand their rights mistakenly believe that they are obligated to accept the insurer’s offer or that rejecting the offer will leave them with no compensation whatsoever. However, if you decline the offer, you will need to present a counteroffer that justifies your request for a higher payout.

What do I do when I receive the first offer from the insurance company?

When the insurance company sends you its first settlement offer, the first thing you should do is consider consulting with a lawyer. A lawyer can review the offer and compare it to the actual financial impact the truck accident has had on your life and determine whether the offer is fair or not.

What do I do if the insurance company pressures me to accept the first offer?

It is critical to keep in mind that you are not obligated to accept the insurance company’s offer, no matter how much pressure the insurer is trying to put on you to settle the claim. You can reject the offer and present a counteroffer or seek legal representation. Insurance adjusters may use tactics such as time constraints or misinformation to coerce you into accepting the offer, but remember you have the final say.

Should I hire a lawyer if I receive a settlement offer from the insurance company?

Hiring a personal injury lawyer if you have been in a truck accident is a good idea. In fact, you do not need to wait until the insurance company makes a settlement offer to get legal counsel. The sooner you start working with a lawyer, the more time your lawyer will have to build a strong case and calculate all your past and future financial losses to know how much your claim is worth. When you have a lawyer on your side, you can be certain that the insurance company won’t take advantage of you and that you will not settle for less than you deserve.


Ed Bernstein

Edward M. Bernstein, Esq. is the owner and founding partner of Edward M. Bernstein & Associates, and one of the most recognizable figures in Nevada. Ed is one of state’s premier personal injury attorneys and has hosted The Ed Bernstein Show for over 31 years. He has served the Las Vegas community for decades with dozens of community appointments and terms of service. In the year 2000, he was Nevada’s Democratic nominee for the United States Senate.

Ed received his B.A. from Long Island University in 1971 and his J.D. from Widener University in 1975. Since then, Ed’s professional accolades include numerous publications, honors and awards, court appointments, and has been named one of America’s Top 100 High Stakes Litigators.